When we had the purchase agreement sent to us a few weeks after signing it we noticed a couple mistakes. The Milan comes with 3 bedrooms and a loft on the 2nd story, with the option to change it to a bedroom. We needed a 4 bedroom house, so that's what we did, only on the purchase agreement paperwork it looked like we were getting a "bonus room" instead of a "bonus bedroom". This would not include a closet, which we very much need. Its actually also my favorite part of that bedroom, it has a HUGE closet, twice the size of the other bedrooms closets. Also, we had wanted recessed lighting in the living room and thought we saw it on the purchase the agreement when we signed it but upon further reading what we saw was the ceiling fan rough ins, not recessed lighting. So my husband quickly emailed our SR (on the night before Christmas eve mind you) because the bedroom thing seemed like a structural change and we were already passed 14 days since we signed the agreement and so we were in a panic that it was going to be a huge problem. Our SR wrote right back and said he would put in the change order to fix it.
It was the holidays and our SR also had a death in the family and was off work for a little bit and said he put in the change order but we wouldn't hear from him again until after January 2nd.
January 3rd he emailed the change order to us to sign and send back and he fixed those things for us at no cost to us, which was a huge surprise and so appreciated. The difference in cost between a bonus room and a bonus bedroom is $500 and the extra recessed lights were $600- but they charged us nothing. Also in the change order we had him switch us from a gas stove to an electric one. I know that's probably not a popular choice, we've heard gas stoves are so much better, but we only know electric and would rather not deal with some of the other things that come along with gas stoves so we switched to electric. This was also a no cost added changed.
Along with the email for the change order our SR emailed the appliance package details to us because we signed without seeing what the appliance were they were giving us. One thing I have noticed from reading all the blogs of people building with ryan homes is that it has put me on edge little. I feel like I don't fully trust Ryan homes, and I'm waiting for them to pull the rug out from under me so to speak. Like with the appliances, I've heard people review the appliances and complain that they aren't great. Or that they're given the wrong appliances or their appliance has been discontinued, etc. my worry with the appliances was that they would not include an ice maker/water dispenser on the door of the fridge. This was something we would have gotten had we bought our own fridge and the fact that the fridge was included in the luxury kitchen package was nice but not if it wasn't a fridge we would want to keep and use. Soooo, needless to say all that worrying was for nothing because the fridge has the ice maker/water dispenser on the door. In hindsight I probably should have just asked the SR up front a bunch of these questions that I now wish I had asked ahead of time but I was too afraid to and we were in a hurry to sign and get it over with since it was a decision we were anxious in making. Anyway, more than us being excited about (a silly thing like) the ice maker/water dispenser our children are ten times more excited! haha. Its the little things sometimes!! :)
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